Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Clean
Friendly staff
Dining disappointment
Facilities need improvement
8.8/10
Great
Rooms
8.0
Location
8.8
Service
8.0
Dining
5.0
Guest reviews
8.8/10
based on 5 reviews
David
United Kingdom,
June
2024
7.2/10
The hotel had nice and clean rooms with very friendly staff always interested in our whereabouts. The parking space was ample, and there were convenient fast-food options nearby, though the staff at these places were not the friendliest. The overall stay was warm and cozy, offering a good level of comfort.
Rooms
9.0
The rooms were clean, comfortable, and well-equipped with a good amount of towels and tea/coffee. They provided a warm and cozy atmosphere.
Service
8.0
The service was very pleasant and professional, with the staff always helpful and accommodating.
Location
9.0
The location was perfect for our needs, close to the motorway junction and convenient for exploring the Potteries and Crewe areas. Despite being near the M6, it was not noisy, offering a good balance.
Dining
5.0
The dining experience was not as expected, with limited options and a basic cardboard box breakfast for a relatively high price. Alternative dining options nearby were not much better.
Facilities
6.0
The facilities were adequate, but there were no standout features that enhanced the overall stay.
Mike
United Kingdom,
June
2024
7.2/10
The hotel provided great value for our weekend stay with quiet rooms, ample parking, and essential facilities for a short trip. However, the nearby dining options were not the best, and the staff lacked friendliness.
Rooms
8.0
The rooms had everything we needed for our short stay, were clean and tidy, and offered hot drink facilities.
Service
7.0
The service was somewhat aloof and not very forthcoming with information, but the staff were pleasant and helpful, keeping the premises clean and fairly quiet.
Location
9.0
The location was excellent for exploring the Potteries and Crewe areas, with convenient onward travel options, although the hotel sign could be missed easily.
Dining
5.0
The dining experience from Gregs was not as expected, offering a basic cardboard box breakfast which was overpriced for what was provided.
Facilities
7.0
The facilities were adequate but could use some improvement for a better overall experience.
Richard
United Kingdom,
April
2024
7.4/10
The hotel offers clean and comfortable rooms with friendly staff. It is well-located for easy access to different areas. The dining experience might not meet expectations, but overall, a decent value for money.
Rooms
8.0
The rooms were clean, comfortable, and well-equipped with all the essential amenities.
Service
8.0
The service was very friendly and welcoming, making check-in and check-out hassle-free.
Location
9.0
The location is excellent, especially for exploring nearby areas and easy travel connections via M6/A500.
Dining
5.0
The dining options were limited and not as expected for the price paid, but there are alternative dining choices nearby.
Facilities
7.0
The facilities provided were clean and fairly well-maintained, although there could be more variety in dining options.
Laura
United Kingdom,
December
2023
7.4/10
The hotel offered great value for a weekend stay with clean and adequate rooms, although they could use a facelift. The staff were attentive and polite, making our experience pleasant. The location was very good, especially for easy access to the M6 and nearby areas. However, the dining experience was not as expected and lacked variety for the price paid.
Rooms
8.0
The room was clean and had everything we needed for a comfortable stay, including a very comfy bed and ample space in both the bedroom and bathroom. Value for money was highlighted.
Service
9.0
The staff were more than helpful and created a friendly atmosphere during our stay. Their attentiveness made a positive difference.
Location
8.0
The hotel's proximity to the M6 was very convenient, though the directions could be improved to avoid confusion. The location was useful for exploring nearby areas.
Dining
5.0
The dining experience was not as expected, with limited options and overpriced offerings. Directions to the dining location were also unclear.
Facilities
7.0
The facilities were satisfactory overall; however, improvements in the dining area could enhance the guest experience.
Clean
Dining disappointment
Philip
United Kingdom,
September
2023
7.4/10
The hotel is conveniently located just off the motorway, making it excellent for exploring areas like the Potteries and Crewe. The rooms, while clean and comfortable, could use some refreshing as they appear a bit outdated. The staff were friendly and eager to assist, though the dining experience fell short with limited breakfast options.
Rooms
7.0
The rooms were nice and clean but looked a little tired and in need of decoration.
Service
8.0
The staff were very pleasant and helpful during my stay.
Location
9.0
The location is excellent, especially for exploring the surrounding areas and easy access to the M6.
Dining
5.0
The dining experience was not as expected with limited breakfast options.
Facilities
8.0
The premises were clean and fairly quiet, offering a comfortable stay.